Joe's House of Speed Aftermarket car parts and accessories

PRIVACY POLICIES:

Our Commitment To Privacy

Your privacy is important to us at Joe 's House Of Speed. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:

This notice applies to all information collected or submitted on JoesHouseOfSpeed.com website. On some pages, you can order products and make requests The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
Vehicle Information

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.


PRICING:

All prices are subject to change. All prices listed on web site and in National advertising are believed to be correct, but we can not be responsible for typographical or other errors or price changes due to increased costs from suppliers. Please confirm prices are correct when ordering either by email or phone.

 

SHIPPING:

All orders are shipped by UPS ground service. UPS next day, 2nd day and 3 day air are available on phone orders only. All web orders are shipped ground. Normal ground service for products in stock is 1-5 days depending on location shipping to.

No orders will be taken via the web site for orders going to Alaska, Hawaii or Puerto Rico. All orders from these areas are taken by phone only.

All International orders must be done by phone or email. All shipping costs, duties, taxes and any fees are responsibility of the customer. No international credit cards will be accepted, the only payment type accepted on international orders will be by bank draft. The order will not ship until bank draft is cleared by bank (10-14 days).

COD orders can be phoned in. The only form of payment accepted on COD is by Money Order. If any COD is not accepted and is returned to Joe 's House Of Speed, that customer will no longer be able to order by COD again. All orders would have to be prepaid and the shipping charges from the returned order paid.

On large items such as hoods and body parts, they will be shipped by truck freight. Truck freight charges will not show up on internet orders. The price of the shipping will be added to the invoice and an email will be sent with the correct total.


BACK ORDERS:

We will notify customer by email or phone of any back ordered parts. If some of the items ordered are not in stock, we will ship what is in stock and back order the rest. Once the back ordered parts arrive they will be shipped. There will be no extra shipping costs if there are back-ordered items.


PAYMENT TERMS:

Joe 's House Of Speed accepts Visa, MasterCard, American Express and Discover credit cards. Any order paid by a credit card will only ship to the address listed as the billing address of the credit card. All credit card orders will be verified with the credit card issuing bank.

We will also accept personal and company checks, the parts order will not ship until the check is cleared, which takes 10-14 working days. COD ’s will be shipped to accept a money order only.


WARRANTIES:

All Part(s) are sold "AS IS". The only warranties applying to the part (s) are those which may be offered by the manufacturer(s). Joe 's House Of Speed disclaims all warranties, whether expressed or implied, including any implied warranties or merchantability or fitness for particular purpose, and neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of the part (s) and/or service. Buyer shall not be entitled to recover from the selling dealer and consequential damages, damages to property, damage for loss of use, loss of time, loss of profits or income or any other incidental damages. In addition, expressly excluded in any dealer liability for defects pertaining to safety or performance, by way of "strict liability", negligence or otherwise.

All parts listed on web site or any advertising are for off road purposes only unless listed as emissions legal. Joe 's House Of Speed recommends that vehicles equipped with parts designated "for off road use only" not be operated on the public roads and offer these parts for track use, off highway competitive and performance use.


RETURNS:

All returns that are shipped back to Joe 's House Of Speed are the responsibility of the customer to pay shipping costs, unless prior arrangements have been made with the management. If products are returned for credit, credit will only be given on the amount of the product purchased. NO returns will be accepted after 30 days. NO returns will be accepted on Electrical parts. No returns will be accepted on parts incorrectly installed by customer or customers mechanic and have been damaged. No Returns will be accepted for parts that have been installed. No returns will be accepted on parts that are not in there original package and that are not in resalable condition. No returns will be accepted on boxes that have been written on or have greasy finger prints all over box.


COPY RIGHT:

All photos, images, logos and descriptive text on the web site or print advertising are the sole property of Joe 's House Of Speed, with the exceptions of the photos and logos used by other manufacturers and used with there permission. Written permission must be granted for any use of the photos, logos and text for personal or company use. Any person found to be using our photos, logos or text without written permission will be charged for such use, amount determined by Joe 's House Of Speed management.